Like hotels, sometimes guests want to extend their stay a few extra hours. Perhaps they had a late night at a wedding the night before, or simply don’t want to rush in the morning. Whatever the reason, it’s important to consider Airbnb’s late check-out fees as a host. Perhaps you are using this opportunity to offer an upsell, or you’re just being nice. Either way, having a plan in place to handle these inevitable requests is a great way to ensure you’re earning 5-star reviews from your guests.

Host Tools provides an automated, unified calendar for short-term rental hosts, allowing you to seamlessly list on all major channels. Start your free trial today!

What is late check-out?

Late check-out is exactly what it sounds like: a guest checking out later than the scheduled time. Many hosts set their checkout times somewhere between 9 AM and 12 PM. When setting this time, you need to think about the turnover time that your cleaners will need to get ready for the next guest. A later check-out could hinder how much time the cleaners have to prepare for your next check-in. However, you can be strategic in this scheduling in a way that allows you to offer late check-out to guests. This is an opportunity for more income if you charge for this nicety.

Why it’s important to have a plan in place

Like any part of managing a business, it’s important to have a plan in place. When you set this system up well, it allows you the chance to earn even more income and actually improve the guest experience. When a guest is happy about sleeping in a little longer, they’re more likely to give you a good review. Happy guestes means better reviews and more bookings. Plain and simple.

How to manage an Airbnb late check-out

Let’s talk about how to handle Airbnb late check-out options that work well both for you and your guests.

1. Set your policy upfront

Clear communication is key. Ensure your check-out policies are stated explicitly in your house rules, welcome guide, and reminder messages. Include details about:

• Your standard check-out time
• What guests should do during check-out (e.g., tidying up, locking doors, returning keys)
• Terms for requesting late check-outs

For instance, your house rules could say, “Check-out time is 11 AM. Guests requesting a late check-out must inquire in advance. Approvals are subject to availability, and fees may apply.”

This ensures guests know what to expect and minimizes confusion.

2. Automate

Managing late check-out requests manually can be time-consuming, particularly if you’re handling multiple listings. Use platforms like Host Tools to automate communication with guests. Send a friendly pre-check-out reminder the day before, highlighting the check-out time and guidelines to avoid unwanted surprises.

If a late check-out request arises, set up pre-written reply templates offering late check-out options and explaining fees clearly. For example:

“Thanks for letting us know! We can offer a late check-out at 2 PM for a small fee of $30, subject to availability. Please confirm if you’d like to proceed.”

3. Use late check-out as an upsell opportunity

Late check-out can also be framed as a premium add-on service. Mention it as an optional perk in your pre-stay communication. For example:

“Want to sleep in or enjoy a leisurely morning? Add a late check-out to your stay for just $25, subject to availability!”

You can even bundle a late check-out with other perks, such as a complimentary beverage or access to local attractions, to make the add-on feel even more valuable. You can easily do this with Host Tools’ recent integration with Host Co. Check it out here!

4. Double-check your schedule

Be sure to check your schedule before saying yes. While it can be tempting to people-please, you need to make sure there isn’t a tight check-in following the book (especially if you offer early check-in!).

5. Be flexible, but still prioritize your business

While it can be tempting to try and accomodate every request, it’s important to still prioritize the well-being of your business. If a late check-out is going to stress the quality of your next guest’s check-in, it’s okay not to offer it. If you do need to reject a request, consider offering a complimentary luggage storage option so guests don’t need to drag their suitcase around while waiting for their flight.

Final thoughts

As you can see, offering late check-out can be done thoughtfully. Obviously, you need to consider how it works with your turnover schedule. However, when it’s done right, you have the opportunity to make a little extra cash.

Host Tools provides an automated, unified calendar for short-term rental hosts, allowing you to seamlessly list on all major channels. Start your free trial today!