You might only think about mission statements when you think about nonprofits. But actually, many larger companies use them to guide their principles. If you’re listing on Airbnb, it’s a good idea to familiarize yourself with theirs. This post will explore everything you need to know about the Airbnb mission statement.

Host Tools provides an automated, unified calendar for short-term rental hosts, allowing you to seamlessly list on all major channels. Start your free trial today!

Defining the Airbnb Mission Statement?

The Airbnb mission statement is “Create a world where anyone can belong anywhere.” But what exactly does that mean? It’s actually quite simple. For us, it means opening up our homes in ways that makes every traveler feel welcome. Whether they’re on a weekend getaway or on a big trip from overseas, our job is to make them feel at home. Period.

What Does It All Mean?

This is a lot of great information, but how does it actually impact your day-to-day? Here are a few things to consider.

• Be original. The whole point of hosting is to be a different experience than hotels. You have the opportunity to create a full experience that extends beyond a place to lay your head.
• Travel is about connection. Hosts are at the forefront of building connections and can serve as ambassadors between guests and their local community.
• The more you travel, the more you realize how similar we all are. This point encourages hosts to find ways to cater to guests of all backgrounds and accessibility levels.
• Trust. We need to build trust for this system to work. Be kind and the rest will work out.

Tips and Tricks

This may feel a little overwhelming. But it doesn’t have to be! Take a look at a few tips and tricks to help you align your rental with the Airbnb mission statement:

• Highlight your personal style and show off your local surroundings. Maybe it’s art from local artists or coffee beans from the cafe down the street.
• Always provide top-tier customer service. A quick reply goes a long way in solving guest problems.
• If you’re meeting your guests in person (rather than self-check-in) show up with a warm and friendly demeanor. Even if they don’t feel like chatting, they’ll be happy to know you’re so welcoming.
• This system only works because of trust. Clearly communicate any house rules and always be available to answer questions.

How Host Tools Helps

Does all this feel a little overwhelming? That’s where Host Tools comes in. We’re an all-in-one property management software designed with your needs in mind. We automate daily tasks such as welcome messages, scheduling cleaners, and managing bookings. We’ve got your back and help hosts every day earn those coveted 5-star reviews.

Final Thoughts

As you continue your hosting journey, keep the Airbnb mission statement in mind. Whether it’s adding a little personal touch here and there or showing up with a smile on your face, these details matter. We know that if you keep these ideas in the back of your mind, you’ll see the fruits of your labor in your guest reviews.

Host Tools provides an automated, unified calendar for short-term rental hosts, allowing you to seamlessly list on all major channels. Start your free trial today!